Legal

Privacy Policy

Last updated: March 2026

1. Who We Are

Sorae is a K-Beauty webstore operated from the Netherlands, shipping authentic Korean skincare products to Dutch customers. When we refer to "we", "us", or "Sorae" in this policy, we mean the operator of sorae.pages.dev.

2. What Data We Collect

We keep data collection to a minimum. We may collect:

  • Email address — when you subscribe to our newsletter or contact us.
  • Order information — name, shipping address, and order details when you place an order via WhatsApp.
  • Usage data — anonymous analytics such as pages visited, browser type, and country. We do not use tracking cookies for advertising.

3. How We Use Your Data

  • To process and ship your order.
  • To send you product updates and deals (only if you opted in).
  • To respond to your questions or support requests.
  • To improve our website and product selection.

4. Legal Basis (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Consent — for newsletter subscriptions.
  • Contract performance — to fulfill your orders.
  • Legitimate interest — for anonymous analytics to improve our store.

5. Data Sharing

We do not sell your personal data. We only share data with:

  • Shipping partners — to deliver your order (name and address only).
  • Cloudflare — our hosting provider, which may process anonymous request data.

6. Cookies

We use only essential, first-party cookies required for the website to function properly. We do not use advertising or third-party tracking cookies.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Data Retention

We retain order data for the duration required by Dutch tax law (7 years for financial records). Newsletter subscriptions are kept until you unsubscribe. You can request deletion at any time by contacting us.

9. Contact

For any privacy-related questions, reach out to us via our contact page.